Service and Support
At ElectrAssure, our team of specialists offer electric vehicle charger maintenance, and support to each and every client.
We strive to provide you with a first-class service, ensuring your EV charging system remains fully operational and a genuine asset to your business. From a planned maintenance schedule to our rapid fault rectification, we ensure that your electric vehicle charging experience runs smoothly from start to finish.
Charging Station Maintenance
Annual Planned Maintenance
ElectrAssure provides a complete electric vehicle charger aftercare, so your EV charging infrastructure continues to run smoothly. A key element of our electric vehicle charging support is an annual safety and maintenance check, to keep your business moving.
Call-fix Maintenance
If your charging system has a problem, it can probably be resolved remotely via the Hubeleon management system. This avoids an engineer visit so enables a speedy resolution. If a hardware fault is identified then our charge point engineers will visit the site, replacing
Chargepoint Management
With a market leading management system and engineers qualified to the highest levels, our support for you and your equipment is complete. Utilising a market leading chargepoint management system, you can closely monitor and manage the performance of your EV charging system.
Should you have any queries, our team is on hand to answer your calls and emails to make sure you are happy and getting the best from your system. We provide training and advice to make sure that everyone gets the best possible charging and driving experience.
We will agree a service level with you to ensure that we provide the support you need to keep your business moving.
Discover more about our electric vehicle charging aftercare at ElectrAssure, by calling our team on 01438 525264.
News & Articles
Is the UK’s Charging Network Keeping Up With Demand? New Data Says Yes
One question comes up regularly when we’re talking to businesses about EV infrastructure investment: “is the public charging network actually reliable enough to support a serious transition?” It’s a fair concern, and new research gives a fairly direct answer. Zapmap...
Read MoreFleet EV Growth Hits New Highs As Almost One in Three New Cars Fully Electric (2026 statistics)
The latest registration numbers from the Society of Motor Manufacturers and Traders (SMMT) confirm that EV uptake is picking up speed, with fleet adoption driving much of the surge. The headline stats June 2026 has been a strong month for...
Read MoreWhat is the Difference Between Slow, Fast, and Rapid EV Chargers?
There are three main ways to charge your electric vehicle, we generally categorise these as slow, fast, and rapid. While the names give you a basic idea, the real difference lies in how they actually fit into your daily life...
Read More